This repair facility is the best! I was able to work with Nate, one of the service representatives, and my experience was unmatched. I feel that this business will work with you, care for you, and make sure you leave satisfied with their service. Due to the amount of repairs needed on my car, they were able to provide me with free Uber service, along with working with the SilverRock claims facility and being very transparent through the whole process. This was my first experience working with claims companies and getting a car that I own serviced, and they went above and beyond with their care and explanations so that I felt confident and secure in my car needs. Highly recommend to anyone in the area who needs their car serviced!
Paige Myers
5
I cannot say enough good things about this shop. They really do go the “extra mile.” They provided me videos that explained everything that was wrong with my car, why it’s important, and provided pictures of the parts in my car with details on what was wrong. They patiently answered all my questions and really put me at ease, even when I was panicking. They always leave a personalized note thanking the customer for trusting them with their vehicle. I highly recommend them.
Ayanna McKee
5
Professionalism throughout the repair process. The courtesy was unparalleled and a genuine desire to get me back on the road as quickly as possible was evident from the git go. Technology driven diagnostic systems were helpful. I was given the opportunity to have all my questions answered and explained fully. It was a great experience for a miserable situation. Solved to my satisfaction and I believe the expense was reasonable. I'll go back if ever in the need again. Shout out to Dylan in the front and my tech, N Stephens.
Ival Gregory
5
Aaron was so helpful and quick with my repairs. He tried to find the best prices for parts and stayed in touch over the day and half he had my Vehicle so I knew what was going on and when it would be ready. I can’t say enough great things about him and his crew. Highly recommend them for your repairs and service.
Dawndra Berkenbile
5
They were all so kind, responsive and worked with me on coming up with a plan. Service was done in a timely manner, great prices and they were all so knowledgeable. Would recommend to anyone! Will definitely be back!!
Emily Wickenheiser
5
Amazing! Got my brakes repaired and the team gave me informative updates every step of the way. They also finished the job early and gave me some free wild pollinator seeds!
Shawn Ray
5
Very detailed analysis of the whole vehicle including issues that were not related to the reason for the appointment. Great customer service and professional staff. Will definitely go back
Brad Clarkson
5
Dylan really helped me out here. Had a lot going on with my car that I thought was only one problem and their diagnostic and inspection really helped with finding everything that was coming near failure. Honestly, the best car service I've had so far! Thanks again!
nick mabury
5
Top notch shop that goes above and beyond to ensure your vehicle is safe to drive and in optimal operating condition. I took my Pontiac in to get serviced and within the day I received a complete detailed report with pictures of the problems and issues on my car that needed repaired. Once parts arrived it took them two days to fix 11 problems on my vehicle that ranged from serious like failing struts to minor like tag light so I wouldn't get pulled over. They offered free uber rides and provided a tow for me within five minutes when my car had broken down. These guys are friendly, knowledgeable, and will provide you an honest assessment and I fully trust them with my car for all future repairs.
Shawn Greinert
5
Have been Xtra Mile's customer for few years now, love both their customer service and automobile service. They provide detailed inspections and photo proof to show anything urgent to be taken of ASAP, rather than just saying "you need to fix this" when it isn't necessary. Highly recommend
Tan Cheng Hao
5
Thank you for your kind words. It is always a pleasure working with you, Tan. I am glad you have enjoyed it as much as we have!
Look no further than Xtra Mile for auto care needs. The staff was beyond friendly. Nate really kept me in the loop and treated me with so much respect. I am beyond thrilled with my experience and service. I will refer everyone here and continue getting my car maintained here!
Baby Phares
5
Your review made our day! We are so glad you had a great experience. Thank you for your trust in our services!
We broke down on a trip and Aaron and crew went above and beyond to repair our van and get back on the road! And the price we were charged for all the work put into diagnosing and repairing was beyond reasonable! We can’t recommend Xtra Mile Auto Care enough!!!
Michele Asiala
5
Their name is spot on - they really go the extra mile. Brought my truck in out of the blue when my check engine light came on as I pulled into town after driving 1,300+ miles. Walked in and they were immediately friendly and helpful, even calling 2 other shops (that they trusted) to see if anyone could work on my truck earlier than they could. But I'm glad I decided to leave it with them. Their inspection was thorough, their recommendations were honest, their communication and follow up were superb. They are now our go-to shop in town. Call out to Tyler who is just THE BEST for making me feel comfortable all the way through the process!
Sylvia Wang
5
Tyler booked me in, got me an estimate and had my car repaired by the next day. I can't say enough about how pleased I am with my total experience at Xtra Mile. Loved the experience, highly recommend!
Missy Gazaway
5
They are always friendly when I come in and take great care of my vehicle!
Sayre Childers
5
They were awesome and were able to get my car done very quickly and with a very reasonable price. The staff were also amazing all very respectful and caring, as well as they’ll check up on the car after to make sure everything is good.
sebastian Viard
5
Awesome service. I would recommend to anybody
Kyle Kuhlmann
5
Wonderful ppl Nate went over and beyond to see what was wrong with my jeep and staff was wonderful also would definitely recommend them to anyone they r very family like thanks Nate and staff
Lulus Trinkets
5
They took my car in easily and serviced it in a day. Thank you guys!
Karl Rouser
5
Customer service is amazing. The detailed information they give is so helpful and while it may be a bit more expensive than other places, cars are an investment that need to be kept up well and having a place that is trustworthy and thorough is worth it. They don’t pressure you to fix anything you don’t want to fix, give prices upfront, and don’t do anything unnecessary (asked for a tire rotation but it wasn’t necessary, so they saved me the money). Definitely recommend!
Shelby Cox
5
Great customer service and very thorough when comes to the mechanical issues of your vehicle. Plus checks on the overall condition of your vehicle.
Dwight Shaddy
5
Extremely easy to work with, trustworthy, and respectful. Fantastic service, truly one of a kind. Keep it up Xtra Mile.
Nicholas Shenold
5